Help Centre | The Scooter Co

Welcome to the Scooter Co Help Centre.

The Scooter co

Delivery is 3 to 8 workdays by DPD
Delivery is free over £100 (If applicable)
Delivery is £4.99 under £100 (If applicable)
We will send you a delivery confirmation email once dispatched with the tracking number and courier, so you can track it the whole journey.
You will also be emailed about the journey of the delivery.

In addition, please do not reply to notification emails directly. If you have any questions, please contact us with the only email address

Electric Scooter Cardboard Box
The Scooter Co

There is a 2 Year Manufacturer Warranty on all items.If your item develops a fault we can send replacement parts out to you.This only includes the motor, computer, mudguard, battery.

It does not include accidental damage, or general wear and tear.It is not the same as having insurance. Please keep the original box.The courier will not accept your item without a box.

But you may need to pay a certain shipping fee, please contact us for details, we will evaluate it based on accessories and shipping address

Woman sat at table with folded Electric Scooter on floor next to her
The Scooter Co
Refund Policy

You can find out more details about our refund and exchange policy by clicking below.

Contact us

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