Help Centre | The Scooter Co

Welcome to the Scooter Co Help Centre.

The Scooter co
Delivery

Delivery is 3 to 7 days by DPD
Delivery is free over £100
Delivery is £4.95 under £100
We will send you a delivery confirmation email once dispatched with the tracking number and courier, so you can track it the whole journey.
You will also be emailed about the journey of the delivery.

Electric Scooter Cardboard Box
The Scooter Co
Warranty

There is a 2 Year Manufacturer Warranty on all items.
If your item develops a fault we can send replacement parts out to you.
This only includes the motor, computer, mudguard, battery.
It does not include accidental damage, or general wear and tear.
It is not the same as having insurance.
Please keep the original box.
The courier will not accept your item without a box.

Woman sat at table with folded Electric Scooter on floor next to her
The Scooter Co
Refund Policy

You can find out more details about our refund and exchange policy by clicking below.

Contact us

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